EDIT - THE HOOK WAS STUCK IN THE BOTTOM OF A 6 AND A HALF FOOT LONG BOX - SO I'M STUPID FOR NOT CHECKING IT. REVIEW CHANGED TO FIVE STARS.This order, which is called "24-Foot Hook", arrived WITHOUT A HOOK. I can't tell you how frustrating this is and how ABSOLUTELY USELESS THIS ITEM IS TO ME WITHOUT THE HOOK. WITHOUT THE HOOK, IT'S A POLE. I DON'T NEED A POLE, I NEED A HOOK. I mean, the product photo is literally the hook - the photo in the product listing shows something that did not come with the product.This was much heavier in construction than I expected. Has great locking system between sections and I’m confident it will hold well. However mine came dented/bent on the end that is supposed to extend so I can’t do that. I’ll return and get another one.I bought the 36 footer and there are a few things to keep in mind with this. You need decent upper body strength to hold this vertical and extended for any length of time. It is a bit wobbly at the extension joints and not hard to lose control of if it gets too far out of perpendicular to you on the ground. (You don't want it landing on your car - or worse, your neighbor's car.)I was pulling palm fronds out of my trees with the hook attachment and had two problems.1. The extension clamps will slip if you pull too hard. (And too hard is not too hard. This means the sections will extend further if the hook is caught on something in the tree and you pull on it. So in addition to trying to free it, it will extend annoyingly when you pull, adding length and instability to your problem.2. The smallest diameter section at the top of the pole will bend without much horizontal pressure. Mine did and I can no longer retract it completely.If you buy one - my advice is to start slowly. Use it on lower projects first until you get the hang of it. My first day with it, I was pretty unstable. After a week, I am like a pro.A final point - they add an very helpful and prominent sticker to the grip about being extremely careful around power lines. Obvious maybe but very much worth repeating here. If your intended projects are adjacent to power lines, I would forget it and hire a professional.I like it, I recommend it - but, just beware and be aware.DocaPole would have a great product if they put a bit more sturdiness into their materials.Pole:The pole bends under its own weight which deforms the pole sections. Once this happens, the sections won’t slide back into one another for storage in its shortened state. I now have to store the pole at its nearly full length. Simply thickening the aluminum tubing slightly would help prevent this deformation without adding significant weight.Hook:The hook worked well but suddenly snapped one day. As a metallurgical engineer, I know a brittle fracture when I see one. The material used to make these hooks needs to be more ductile so it can take some deformation but return to its original form. This hook must be made with a very high carbon content and can’t yield very much at all before it snaps off. The pole wasn’t even deflecting when the hook snapped, so I know I wasn’t loading the hook very much when it failed. As I mentioned above in the Pole section, the pole bends very easily.Plastic:Again, as a consumer and as a metallurgist, when I see plastic used where metal could be used, I immediately suspect I’m being taken for a ride by the manufacturer. For smaller components, there is very little reason to choose plastic over metal unless you are intentionally building failure into your product to cause the customer to purchase a replacement. This product has several parts which should be metal but are not. The collars with levers located at the end of each section to release/lock the pole sections in place are one such example.The takeaways: If the manufacturer cares about the consumer’s needs they will build more resilience into this product. The biggest problems for me were the hook’s low ductility and the bent shaft of the pole which prevented shortening from its telescoped length. Most of the other material inadequacies can be addressed by the customer with a little DIY tinkering to bolster the quality. All-in-all, this is an OK product… but it could easily be a great product.We need a long telescopic pole to help us move our 13' high ceiling curtain, this DocaPole 5-12 Foot Telescopic Pole with Hook works well for our need.The whole thing is well made from sturdy material, and will last many years for sure. The made quality is decent. The telescopic pole is not heavy at all and when fully extended, it is still easy to use. The package also comes with an extra duster extension, and it feels good quality as well.Overall, we think this is a nice product and I would recommend.We have had a tree branch looming over our kid's swing. This branch was about to ruin summer since we feared it falling on top a child. It was also very high up in the tree. This grabber pole saved summer. We removed the branch easy peasy and have actually used it several more times after wind storms to remove random loose branches.Easy to use and husband approved. Stores nicely as wellLooks good. Will see how it worksThis item could have been designed a little better to use on higher areasI had to use a ladder to fit hooks and then Christmas decorative lights to my house roof a year ago. This involved climbing (clinging to) the ladder above my upper floor windows and to the apex of the roof. Not a great job to do in the colder months when fingers get numb quickly. And of course taking the lights down again 1 month later. I wasn’t looking forward to doing it again for the following Christmas.I found this product and ordered it after reading the reviews. It made short work of putting the lights up again, almost zero danger to life compared to using a ladder, and as it’s less fiddly on your fingers to just hold the pole then wearing gloves is not a problem. Taking the lights down again was very simple and straight forward. This pole will also take up less space than an equal sized ladder so another plus.In short this product is well worth the money based on this twice a year job alone. I’m sure it’ll come in handy for other tasks in time, as well as letting my dad borrow it to save him precarious ladder climbing.Only point worth noting is that if you have hooks in place for lights already then you’d need to be sure there is enough of a gap above the hook to manoeuvre the pole hook to place any light cabling.This is perfect for occasional use in cleaning greenhouses, getting things out of trees, ponds or gutters. Unfortunately it is apt to bend if you try anything particularly ambitious with it, and once it bends it is difficult to slide it all back together. I still use it for light work and I'm getting quite skilled at unbending it. For serious work such as tree surgery, use glassfibre poles that screw together, if you can afford them!I bought this to fix a broken pulley on my washing line pole. The pulley was about 15 foot up, and I had no way to reach it any other way. Admittedly, for this single use, the pole would have been too expensive, but it came with a duster attachment which was handy, I also purchased a window cleaning attachment separately, so it’s going to get a lot more use than simply a washing line fix.I’ve got to say, I’m over the moon with my purchase.This pole with the 'M' shaped hook was just what I needed to string Christmas lights on a very large outdoor conifer tree.In previous years it took me ages, having to climb up and down a ladder.With this excellent pole I needed no ladders and was able to put the lights up in a third of the time, and it was very useful to get them down again.Great - can easily reach higher than a 2 storey house. Telescopic action makes extending it to the height you need is very straightforward and comfortable as there’s very little weight overall.